The fine print
Terms of Service.
These Terms govern your use of birthdaycards.ai to create, edit, send, print, and mail personalized birthday cards.
Effective May 24, 2026
Using the service
- birthdaycards.ai lets you create personalized birthday cards, edit card content, send digital cards, and purchase printed cards for mailing.
- You may use guest checkout, or you may sign in to save People, photos, reminders, drafts, and orders.
- You must be at least 13 years old to use the service. If you use the service for an organization or another person, you represent that you have authority to do so.
Your content
- You are responsible for prompts, photos, names, messages, voice notes, addresses, and other content you upload or enter.
- You must have the rights and permissions needed to use any photo, likeness, voice, text, address, email, or personal information you provide.
- You grant birthdaycards.ai the permission needed to host, process, modify, generate from, print, email, and otherwise use your content to provide the service.
- Do not upload or create content that is unlawful, harmful, abusive, hateful, sexually explicit, invasive of privacy, infringing, deceptive, or otherwise inappropriate for a consumer birthday card product.
AI-generated content
- AI features may generate unexpected, inaccurate, or imperfect results. You are responsible for reviewing and approving final card content before checkout.
- We may refuse, remove, or decline to generate content that violates these Terms, our policies, provider rules, or applicable law.
- AI output may not be unique. Other users may receive similar concepts, phrasing, layouts, or visual styles.
Orders, payment, and delivery
- Prices are shown at checkout. Payment is processed by Stripe or another payment provider.
- Digital cards are delivered by email or private link using the recipient details you provide.
- Physical cards are printed and mailed by Cardly or another fulfillment partner using the recipient address and card content you provide.
- You are responsible for accurate recipient names, email addresses, shipping addresses, messages, and card artwork. Delivery timelines are estimates and may vary by carrier, fulfillment partner, geography, holidays, and other factors outside our control.
Cancellations and refunds
- Because cards are customized, printed-card orders may not be cancellable once payment is complete and fulfillment has started.
- If something goes wrong with payment, digital delivery, printing, or mailing, contact us and we will review the order.
- We may offer a refund, replacement, credit, or other remedy at our discretion, unless a different remedy is required by law.
Accounts and security
- You are responsible for activity under your account and for keeping your sign-in method secure.
- We may suspend or terminate access if we believe your use violates these Terms, creates risk, harms the service, or violates applicable law.
Intellectual property
- birthdaycards.ai, including the site, software, templates, branding, and product design, belongs to us or our licensors.
- You may use cards you create for personal, non-commercial birthday card sending, unless we separately agree otherwise.
- Do not copy, scrape, reverse engineer, resell, or misuse the service, templates, generated assets, or underlying systems.
Third-party services
- The service uses third-party providers for payments, authentication, AI generation, storage, email, printing, mailing, and related operations.
- Those providers may have their own terms, privacy policies, restrictions, availability limits, and processing rules.
Disclaimers and liability
- The service is provided as is and as available. We do not guarantee uninterrupted operation, perfect AI results, or delivery by a specific date.
- To the fullest extent allowed by law, birthdaycards.ai is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities.
- To the fullest extent allowed by law, our total liability for any claim is limited to the amount you paid for the order or service giving rise to the claim.
Changes
- We may update these Terms from time to time. The effective date above shows when this version took effect.
- If you continue using the service after updated Terms take effect, you accept the updated Terms.